smb & sme


Expert IT services for the SMB/SME Industry

Faced with increasing competition and market volatility challenges, smb/sme organizations must move quickly to meet new customer, employee and industry demands while addressing digital challenges and heightened security threats.

  • To attract and retain customers, they must provide new and more innovative ways to interact, from online sites and mobile apps, to contact centers, to a more modern in-office experience.
  • Anytime access to resources and flexible work options are critical for attracting and engaging the most skilled staff.
  • As markets evolve and emerge, they need the agility to grow, shift markets, outsource, acquire and divest rapidly, with continuous innovation to stay at the leading edge of competition.

Behind all these initiatives are the systems and infrastructure powered by The ITM Group.  With strengths in every discipline across the entire portfolio of SMB/SME IT—including storage area networking, compliance, security, disaster recovery planning and more—The ITM Group is your partner in building true enterprise grade IT environments.


What are the common technology challenges?

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    Security & Compliance

    No matter what your security & compliance needs are, our team of experts will help you navigate their complexities. We have experience with PIPEDA, PCI DSS and SOC.

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    Resource Limitations

    Whatever technology resource limitation your organization is facing, our team of highly skilled experts will help you overcome those challenges and keep you moving forward.

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    Remote Workforce

    As organizations continue to adopt flexible work options, they are faced with challenges that extend beyond traditional offices. We will ensure you are ready today and prepared for tomorrow.


Our clients are able to increase end-user productivity without sacrificing usability.

  • Business Agility

    Business growth and seasonal flexibility are easily scaled as our banking IT services adapt to the client’s needs allowing them to easily add and remove users without a headache.

  • Security and compliance

    Our clients are able to control business sensitive data and adhere to compliance mandates securely and efficiently while enabling staff to access the data when and how they need it.

  • Office mobility

    We help clients create secure applications and remote user experiences in a reliable and secure network for a mobile workforce that can extend to multiple branches and offsite contractors.

  • Application development

    By partnering with us. From the beginning, our managed IT support works within a set budget so our clients get exactly what their business needs without end of month surprises.

Stop wasting time and money on technology. Let’s get started